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Rates & pricing: FAQs
How are trucking rates calculated?
Rates depend on distance, lane, equipment, weight, timing, market conditions, fuel and any accessorial services.
What is a fuel surcharge?
A charge that adjusts with diesel prices, usually linked to a published fuel price index.
What is the difference between contract and spot rates?
Contract rates are agreed for set lanes over time; spot rates are one-time prices for individual loads at current market levels.
Why do rates change by season?
Truck capacity tightens during peak seasons such as produce season and the holidays, which raises prices.
What are accessorial charges?
Charges for extra services such as additional stops, detention, liftgate, inside delivery or weekend delivery.
What is detention?
A charge when a truck waits beyond the agreed free time at pickup or delivery.
What is a TONU?
A truck-ordered-not-used fee charged when a load is cancelled after the truck has been dispatched.
Do quotes include all charges?
We list known charges upfront. Extra costs can arise from changes such as additional stops or waiting time.
How can I lower my freight costs?
Consolidate shipments, give flexible pickup windows, load quickly and commit recurring lanes to contract or dedicated capacity.
Do you charge for quotes?
No. Quotes are free and without obligation.
Do you offer volume pricing?
Yes, recurring freight can qualify for contract or dedicated pricing.