Tracking
Track a Shipment
Enter your reference number for the latest status.
Tracking & communication: FAQs
How do I track my shipment?
Use our tracking page with your reference number, or contact dispatch.
How often will I get updates?
At key milestones — dispatch, pickup, in transit and delivery — or as agreed.
Is dispatch available 24/7?
Yes, our dispatchers work around the clock.
Can I contact you on WhatsApp?
Yes, use the WhatsApp button on our website.
What is my reference number?
A unique number on your booking confirmation used for tracking and communication.
Will you tell me about delays?
Yes, we communicate delays as soon as we know and share revised timings.
Can my customer receive updates?
Yes, if you share their contact details.
Who do I contact about an invoice?
Email info@gelletransport.com with your reference number.